Our Work

The Center for Public Safety Management’s (CPSM) local government technical assistance experience includes workload and deployment analysis, using our unique methodology and subject matter experts to examine department organizational structure and culture, and identifying workload and staffing needs, as well as industry best practices. CPSM is your cutting-edge resource for technical assistance, police and fire chief selection, training and education, and deployment and workload analysis.

Below is a list of projects we have recently completed contracts for, including the project’s respective reports.

November 2023

City, State

Pelham, Alabama

Project

Station Feasibility and Fire & EMS Operational Analysis

August 2023

City, State

Cocoa Beach, Florida

Kalispell, Montana

Project

Police Operations & Data Analysis Report

Fire & EMS Operational and Administrative Analysis Report

July 2023

City, State

Pulaski County, Arkansas

Project

Comprehensive Sheriff Study

June 2023

City, State

Unified Government of Wyandotte County and Kansas City, Kansas

Project

Fire Workforce Assessment

May 2023

City, State

Redwood City, California

Project

Police Study

March 2023

City, State

Key Biscayne, Florida

Project

Fire Workforce Assessment

February 2023

City, State

Otsego County, New York

Biddeford, Maine

Brookhaven, Georgia

Project

EMS Services Delivery Report

Fire Assessment

Police Study

January 2023

City, State

Plymouth, Massachusetts

Haverhill, Massachusetts

Brownsville, Texas

Darien, Connecticut

Project

Fire Department and EMS Analysis

Fire Department Analysis Report

Comprehensive Analysis of Fire/EMS

Emergency Services Study

December 2022

City, State

Kalispell, Montana

Pembroke Park, Florida

Project

Police Study

November 2022

City, State

Petaluma, California

Project

Fire and EMS Operational and Administrative Analysis

October 2022

City, State

Upper Arlington, Ohio

Project

Police Operations and Data Analysis Report

September 2022

City, State

Steuben County, New York

Project

EMS Services Delivery Report

August 2022

City, State

National City, California

Reno, Nevada

Forest Preserve District of Dupage County, Illinois

New Braunfels, Texas

Project

Fire and EMS Services Analysis Report

Police Operations and Data Analysis Report

Police Workload Data Analysis and Limited Assessment Report

July 2022

City, State

Tooele County, Utah

Brookings, South Dakota

Project

Fire Feasibility and Cost Analysis

Police Operations and Data Analysis Report

June 2022

City, State

Northbridge, Massachusetts

Medford, Oregon

Roswell, Georgia

Project

Strategic Plan for Fire Department

Police Operations & Data Analysis Report

Strategic Plan & Gap Analysis for Fire Department

May 2022

City, State

Franklin County, North Carolina

Little Rock, Arkansas

National City, California

Project

EMS Services Assessment

Police Operations and Data Analysis Report

April 2022

City, State

El Mirage, Arizona

Project

Police Operational Study

March 2022

City, State

Tooele City, Utah

Project

Fire Department Analysis Report

February 2022

City, State

El Mirage, Arizona

Project

Fire Department Analysis Report

January 2022

City, State

Baraboo, Wisconsin

Lake Wales, Florida

Project

Consolidation of Fire and EMS Services

Police Operations and Data Analysis Report

October 2021

City, State

Palm Coast, Florida

Project

Police Data Analysis Report

September 2021

City, State

Danville, Kentucky

Project

Fire Operational & Administrative Analysis Report

July 2021

City, State

Wauwatosa, Wisconsin

Allen, Texas

Project

Police Chief Selection

Police Operations and Data Analysis Report

June 2021

City, State

Danville, Kentucky

Project

Police Operations and Data Analysis Report

May 2021

City, State

Pikeville, Kentucky

Trenton, New Jersey

Project

Fire Operations Report

Fire Master Plan

April 2021

City, State

Baraboo, Wisconsin

Local Agency Formation Commission of Santa Clara County

Myrtle Beach, South Carolina

Project

Fire/EMS Study

County Fire Comprehensive Analysis

Police Comprehensive Analysis

March 2021

City, State

Sylvester, Georgia

Reno, Nevada

Little Rock, Arkansas

Palm Coast, Florida

Springfield Illinois

Project

Police Services: Comprehensive Analysis

Police Study

Police Services: Staffing Study

Sheriff: Workload Staffing Study

Fire/EMS Comprehensive Analysis

February 2021

City, State

Wauwatosa, Wisconsin

Project

Police Chief Selection

November 2020

City, State

Edmonds, Washington

Forest Preserve District of DuPaige County

Wauwatosa, Wisconsin

Project

Police Services: Comprehensive Analysis

District Staffing Study

Police Services: Comprehensive Analysis

September 2020

City, State

Allen, Texas

Oakland, California

Sarasota County, Florida

Project

Police Services: Comprehensive Analysis

Police Department: Data Analysis

Police Services: Comprehensive Analysis

August 2020

City, State

Billings, Montana

Project

Police, Fire, EMS: Comprehensive Analysis

July 2020

City, State

San Diego County, California

Project

Extension for ongoing Fire/EMS Analysis

April 2020

City, State

Danville, Kentucky

Project

Police and Fire Study

March 2020

City, State

Paradise Valley, Arizona

Pinal County, Arizona

Project

EMS Consulting

Sheriff’s Office Updated Work Study

February 2020

City, State

Upper Providence Township, Oaks, Pennsylvania

Project

Police Study

January 2020

City, State

San Diego County

Steuben County, New York

Trenton, New Jersey

Project

EMS Study

Fire Study

October 2019

City, State

Pikeville, Kentucky

Lewiston, Maine

Indiantown, Florida

Project

Fire Study

August 2019

City, State

Pasadena, California

Exeter, New Hampshire

Project

Police Patrol Workload Study

Police and Fire Study

July 2019

City, State

Torrance, California

Pelham, Alabama

Huntington Park, California

Medford, Oregon

Project

Police Strategic Plan

Police Chief Selection

Police Study

Fire Study

June 2019

City, State

Hazelwood, Missouri

Garden City, New York

Queen Creek, Arizona

Project

Fire Consulting

Police Workload Data Analysis

Fire Standard of Cover Study

May 2019

City, State

College Station, Texas

Corinth, Texas

Project

Fire Study

April 2019

City, State

Bryan, Texas

Davidson, North Carolina

Cornelius, North Carolina

Project

Fire Study

Fire Workload Analysis

Fire Study

March 2019

City, State

Huntersville, North Carolina

Roswell, Georgia

Project

Fire Study

Police Chief Selection

February 2019

City, State

Saginaw, Michigan

Project

Police & Fire Workload Analysis

January 2019

City, State

Laguna Woods, California

Grand Blanc, Michigan

Project

Sheriff’s Office Contract Review

Fire Study

December 2018

City, State

Plainfield, Illinois

Carlsbad, California

Forest Grove, Oregon

Project

Police Study

Police Staffing Update

Police Planning Phase I

November 2018

City, State

Osage Beach, Missouri

Project

Police Study

October 2018

City, State

Placentia, California

Milpitas, California

Roswell, Georgia

Project

Fire Consulting

Police Study

September 2018

City, State

Matthews, North Carolina

Whitter, California

Hickory, North Carolina

Greenfield, California

Project

Police Study

Fire Study

Police Study

August 2018

City, State

St. Charles, Illinois

Union City, California

Ottawa County, Michigan

Project

Police Staffing Review

Fire Study

Sheriff’s Office Study

June 2018

City, State

Plymouth, Michigan

Parkland, Florida

Glendale, Arizona

Parkland, Florida

Fairfield, California

Project

Public Safety Study

Fire Data Analysis

Security Study

Police Study

May 2018

City, State

Alpharetta, Georgia

Project

Police & Fire Study

Testimonials

The CPSM team was right on the mark. As Key Biscayne Fire Rescue was facing a monumental shift in leadership, we asked Joe Pozzo and his team to do a complete assessment of our department so that we could take on the challenges ahead. Professionals, visionaries and most important, understanding of the extensive challenges of local government, both Joe and Jim spent quality time with our Fire Department to analyze our strengths and areas for improvement and helped us set a deliberate course for our difficult transition over the next three years.

Steve Williamson, Key Biscayne Village Manager

Author

2023-10-23T13:09:27-07:00

Steve Williamson, Key Biscayne Village Manager

https://www.cpsm.us/testimonials/steve-williamson-key-biscayne-village-manager/

It was refreshing and very helpful to have CPSM’s consultants, who have deep rooted expertise and experience in the public safety industry, as advocates for finding more efficient and cost effective deployment strategies and options that would not have otherwise been presented by the departments. This very important study will now allow the City of Salinas to make essential changes to help make our fiscal future more sustainable.

Matt N. Pressey, CPA, Finance Director

Author

2018-07-30T07:49:21-07:00

Matt N. Pressey, CPA, Finance Director

https://www.cpsm.us/testimonials/matt-n-pressey-cpa-finance-director/

CPSM's report was comprehensive and enhanced my understanding of the police operation. We recognize that continuous growth and improvement is critical to our police department's continued success. CPSM did an absolutely thorough review of the operation from the front door, through the facilities, management, specialties, and support functions. The entire process and report exceeded my expectations.

Gloria Hirashima, Chief Administrative Officer

Author

2018-06-14T08:56:22-07:00

Gloria Hirashima, Chief Administrative Officer

https://www.cpsm.us/testimonials/gloria-hirashima-chief-administrative-officer/

The CPSM team members were professionals. They were great to work with and very thorough. They were dedicated to finishing the study and presented a great report to the Board. From our standpoint, the process was as seamless as it could have been.

Mark Lamb, Sheriff of Pinal County

Author

2018-05-17T15:08:38-07:00

Mark Lamb, Sheriff of Pinal County

https://www.cpsm.us/testimonials/mark-lamb-sheriff-of-pinal-county/

CPSM gave us everything we asked for and more. Quite honestly, I wish I had contracted for this report sooner, and I really can’t see myself ever taking another CEO job in law enforcement without making a CPSM evaluation part of my negotiation for employment. I want to personally thank Leonard and his team for an amazing piece of work.

Albert "Butch" Arenal, Chief of Coconut Creek Police Department, FPCA Past President

Author

2018-03-19T15:05:21-07:00

Albert "Butch" Arenal, Chief of Coconut Creek Police Department, FPCA Past President

https://www.cpsm.us/testimonials/albert-butch-arenal-chief-of-coconut-creek-police-department-fpca-past-president/

Morgan Hill Fire and South Santa Clara County Fire Dist. contracted with CPSM to address the departments separately and together as we work in a regional model. CPSM was professional and timely in the report submission. The report was clear and concise with attainable recommendations, while being easy to present to and understand by policy makers and the public.

Derek J. Witmer, Fire Chief of CAL FIRE, Santa Clara Unit

Author

2018-02-25T01:00:48-08:00

Derek J. Witmer, Fire Chief of CAL FIRE, Santa Clara Unit

https://www.cpsm.us/testimonials/derek-j-witmer-fire-chief-of-cal-fire-santa-clara-unit/

The City of Sugar Land has used CPSM successfully since the fall of 2016. CPSM completed their work, presenting over 20 suggestions for improvement in our Fire Department Overtime Exposure. After that positive experience, we decided to retain CPSM to do a complete management study of the Fire Department. Finally, this fiscal year, we have again retained CPSM to do a management study of our Police Department. The City of Sugar Land has received excellent results at a reasonable value from CPSM.

Stephen Griffith, First Assistant City Manager

Author

2018-02-21T11:52:37-08:00

Stephen Griffith, First Assistant City Manager

https://www.cpsm.us/testimonials/stephen-griffith-first-assistant-city-manager/

Working with staff from CPSM was a pleasure through every facet of the project: from the kick-off meeting to discussing the final report, staff from CPSM was responsive, communicative, professional, and knowledgeable. The team that conducted the on-site assessment was comprised of professionals that provided great advice and insight. We are very appreciative of their efforts and the resulting report, coupled with our strategic plan, has given us a roadmap to improve our operations.

Alvaro Ramirez, Chief of El Centro Police Department

Author

2018-02-21T11:52:20-08:00

Alvaro Ramirez, Chief of El Centro Police Department

https://www.cpsm.us/testimonials/alvaro-ramirez-chief-of-el-centro-police-department/

Belton has achieved recognition of both our Fire and Police Departments - one of only seven cities in Texas with this distinction. CPSM's work in our community has put Belton on the path to superior public safety services, and this achievement is a continuing reflection of that.

Sam A. Listi, City Manager

Author

2018-02-21T11:52:01-08:00

Sam A. Listi, City Manager

https://www.cpsm.us/testimonials/sam-a-listi-city-manager-2/

CPSM delivers the kind of data-driven, third-party analysis that empowers local government managers to make thoughtful decisions. Because of the group's long history of delivering value to hundreds of communities, ICMA's exclusive arrangement with CPSM reflects our belief in the importance of these type of services to our membership.

Marc Ott, ICMA Executive Director

Author

2018-02-21T11:51:40-08:00

Marc Ott, ICMA Executive Director

https://www.cpsm.us/testimonials/marc-ott-icma-executive-director/

Leonard, we are collectively grateful for the great work you all did on this report. Some superb findings and recommendations, and we look forward to following up on your efforts.

City Manager, Police Chief Class Attendee

Author

2018-02-21T11:51:15-08:00

City Manager, Police Chief Class Attendee

Leonard, we are collectively grateful for the great work you all did on this report. Some superb findings and recommendations, and we look forward to following up on your efforts.

https://www.cpsm.us/testimonials/city-manager-police-chief-class-attendee-2/

We are experiencing tremendous value out of your work. It would be a long description the numerous ways in which this is taking place. The most important perhaps is cultural with respect to the utilization of data to inform decision-making and strategy. I am impressed by and please with the extent our department is undertaking initiatives stemming from their work with your team. I not only believe but think provable the impact already occurring on crime prevention.

City Manager, Police Chief Class Attendee

Author

2018-02-21T11:50:55-08:00

City Manager, Police Chief Class Attendee

https://www.cpsm.us/testimonials/city-manager-police-chief-class-attendee/

The content was exceptional. It's hard to evaluate our practices. Thank you for providing a reality check.

Training Participant

Author

2018-02-21T11:40:31-08:00

Training Participant

The content was exceptional. It's hard to evaluate our practices. Thank you for providing a reality check.

https://www.cpsm.us/testimonials/training-participant/

I am a very new city manager - this course was a gift. Your examples were perfect and moved the conversations forward. Learned a lot about my city's risk and the realities of where our wellness and safety risks exist. Thank You.

City Manager Client

Author

2018-02-21T11:40:13-08:00

City Manager Client

https://www.cpsm.us/testimonials/city-manager-client/

The concept of pairing CMs with police chiefs was great!

Police Chief Class Attendee

Author

2018-02-21T11:39:54-08:00

Police Chief Class Attendee

The concept of pairing CMs with police chiefs was great!

https://www.cpsm.us/testimonials/police-chief-class-attendee-4/

Awesome instructional cadre. You guys are very professional, personable and you made me laugh (in a good way) during this class. I loved it.

Police Chief Class Attendee

Author

2018-02-21T11:39:22-08:00

Police Chief Class Attendee

Awesome instructional cadre. You guys are very professional, personable and you made me laugh (in a good way) during this class. I loved it.

https://www.cpsm.us/testimonials/police-chief-class-attendee-3/

Simply wanted to drop you a short note to let you know that I thoroughly enjoyed the program last week. It was truly thought provoking, and I appreciated the opportunity to learn from the experiences and expertise of other managers and chiefs. Thank you for putting the program together.

Police Chief Class Attendee

Author

2018-02-21T11:30:07-08:00

Police Chief Class Attendee

https://www.cpsm.us/testimonials/police-chief-class-attendee-2/

CPSM's team of independent advisors objectively evaluated our police operations, acknowledged where things were going well, and made actionable suggestions were improvement was needed - all backed up by comprehensive data analysis.

Police Chief Class Attendee

Author

2018-02-21T11:29:42-08:00

Police Chief Class Attendee

https://www.cpsm.us/testimonials/police-chief-class-attendee/

The comprehensive analysis of the operations of the Police Department and Fire Department conducted by CPSM provided staff and City Council a framework for long term planning and open dialogue. Both staff and City Council were pleased with the engagement and the technical advice provided by CPSM.

Christopher T. Shrout, City Manager

Author

2018-02-21T11:29:17-08:00

Christopher T. Shrout, City Manager

https://www.cpsm.us/testimonials/christopher-t-shrout-city-manager/

The City of Wyoming worked with CPSM on several occasions. In all cases we found out information about our Police and Fire Departments that directed future decision making and provided the groundwork for the innovative combined department we operate today.

Curtis Holt, City Manager

Author

2018-02-21T11:28:56-08:00

Curtis Holt, City Manager

https://www.cpsm.us/testimonials/curtis-holt-city-manager/

I am extremely pleased with the process facilitation provided by CPSM, serving as technical advisors and human resource specialists throughout the recruitment process. This engagement was truly comprehensive, organized, and professional.

Sam A. Listi, City Manager

Author

2018-02-21T11:20:03-08:00

Sam A. Listi, City Manager

https://www.cpsm.us/testimonials/sam-a-listi-city-manager/

Author

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