Is EMS-on-demand the next big transformation for the profession?

By CPSM’s Matt Zavadsky You’ve likely heard the term or read the book, “Emergency Medical Services at the Crossroads,” but the reality of that concept has never been more salient than it is right now. For many EMS agencies, the current headwinds of response volumes being at an all-time high amid staffing challenges are forcing…

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Culture shift: Reducing lights and siren vehicle operation

Resources to dispel 3 myths about hot response to improve clinician, patient and community safety By Douglas F. Kupas, MD, EMT-P, FAEMS; and CPSM’s Matt Zavadsky, MS-HSA, EMT In early 2022, 14 international EMS, patient safety, quality and fire associations released a joint position statement encouraging EMS systems to reduce the incidence of lights and…

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The EMS workforce: Critical condition!

Why right-sizing EMS response is crucial to increasing pay and improving work-life balance By Matt Zavadsky and Robert Luckritz The National Association of Emergency Medical Technicians’ 2022 EMS Worker Engagement Survey should be a Klaxon for EMS and community leaders across the country. This report is a treasure trove of insights that, on the one hand,…

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