The City of El Mirage sought to improve their police department by identifying whether staffing levels were adequate to support community demand, whether any immediate changes could be implemented to improve efficiency and safety of their operations, and what capital investments needed to be made in order to support the future service delivery. In order…
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CPSM Comprehensive Assessment Guides Toole City Fire’s Long Term Growth
Tooele City Fire Department (TCFD) brought on CPSM to analyze and document findings on the City’s fire services to provide insights and recommendations that move the department forward. CPSM analyzed operational, administrative, and performance data provided by the TCFD and examined first-hand the department’s operations through interviews with key stakeholders and observations of the city’s…
Keeping up with the Community: El Mirage Fire Department looks ahead to enhance long term operations
Fire departments and emergency medical services (EMS) providers face numerous challenges to keep up with demand, navigate staffing limitations, and ensure the maximization of their ability to provide timely services to community members. Between balancing these priorities and performing effective day-to-day operations, looking ahead to anticipate regional growth and the additional risks presented by population…
Exploring New EMS Workforce Challenges: Q&A with CPSM’s Matt Zavadasky
Emergency Medical Services, like other first response fields, have been facing a number of new challenges since the onset of the COVID-19 pandemic. But looming staffing shortages, thought to be nearly a decade away from critical levels, have skyrocketed in the past 18-months, leaving EMS providers scrambling to keep up with demand. On top of…
CPSM Deep Dive Helps Billings PD Improve Efficiency
Efficient use of taxpayer dollars is of primary concern for many jurisdictions and public safety agencies. Billings, Montana, a full-service City in the Southern portion of the state along the Yellowstone River, is no exception. That’s why the City leadership, including the Billings Police Department, keeps close tabs on agency spending, and why they decided…
CPSM Helps “Lay the Groundwork” for Ottawa County Sheriff’s Office Expansion
Growth is a welcome sign of a successful agency, but it also demands action and ongoing adjustments to ensure that the agency is operating efficiently and maintaining a fulfilled staff while serving its constituents. After experiencing extensive growth within their ranks, the Ottawa County Sheriff’s Office (OCSO)—which serves nearly 300,000 residents along the Eastern coast…
Q1 2021: Project Recap
CPSM is pleased to have closed out the first quarter of 2021 with a steady number of new projects taking off. It is a pivotal time for public safety as a whole, and we are honored to be able to serve many incredible agencies around the U.S. If you are considering any of our services,…
Police Departments & COVID-19: The Challenges of Fluctuating Guidelines
By Captain Carol E. Rasor-Cordero, Ph.D. Senior Associate, CPSM Retired Captain, Pinellas County, Florida Sheriff’s Office Associate Professor Public Safety Administration, St. Petersburg College As the new year gets well underway, police departments across the nation are preparing for another year of radical changes and shifting restrictions. On top of last summer’s calls to…
Hidden Costs: How Police Reform Could Change the Shape of Other Public Safety Agencies
By Matt Zavadasky Senior Associate, CPSM Chief Strategic Integration Officer, MedStar Mobile Healthcare 2020 presented a number of new challenges to the Emergency Medical Services (EMS) world, pushing paramedic and fire services to overhaul many longstanding practices. With every day delivering new findings on COVID-19 and how it may impact communities, chiefs; union officials; city…
Reno Fire Chief: Even in Great Departments, “There’s Always Room for Improvement”
Following the wildfires that raged across the western United States just last month, it may be easy to overlook the important work that takes place behind the scenes to ensure both rural and urban fire departments are properly staffed and equipped to deal with emergencies of all kinds. The Reno Fire Department (RFD) is an…